Know your rights.
Act on them.

1. Acceptance of these terms

By using Sheria Smart, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Nature of the service

Sheria Smart provides legal information, constitutional rights education, self help document templates, and a directory of qualified Law Society of Kenya advocates. All content is provided for general information and educational purposes only.

Zia, our AI legal information assistant, shares legal information. Zia does not give legal advice, does not act as your advocate, and does not create an advocate client relationship. Every response from Zia ends with a reminder that the content is legal information only, not legal advice.

Document templates on Sheria Smart are self help starting points informed by Kenyan law. They are not prepared within the meaning of the Advocates Act. You must review every template with a qualified advocate before filing or using it in any legal proceeding.

3. No advocate client relationship

Your use of Sheria Smart does not create an advocate client relationship between you and Sheria Smart, between you and any advocate listed in our directory, or between you and any of our contributors. An advocate client relationship with a listed advocate is formed only when you directly engage that advocate through their own practice and they confirm representation in writing.

4. Your responsibilities

• You must provide accurate information when you use the service.
• You must not use the service for any unlawful purpose.
• You must not attempt to extract or reverse engineer any part of the service.
• You are responsible for the consequences of any action you take based on information obtained from Sheria Smart.

5. Payments

Some features of Sheria Smart are paid. Payment is processed through Safaricom (M-Pesa) and Paystack. By making a payment, you agree to the terms of the relevant payment processor. Sheria Smart does not store your card or M-Pesa credentials.

Refunds, where applicable, are processed within seven business days. Refund eligibility depends on the specific feature purchased.

6. Intellectual property

All content on Sheria Smart, including text, graphics, logos, and software, is the property of Sheria Smart or its licensors. You may view and download content for your personal, non commercial use. You may not reproduce, distribute, or create derivative works without written permission.

7. Limitation of liability

To the fullest extent permitted by law, Sheria Smart and its operators are not liable for any loss arising from your use of the service or reliance on the information provided. The service is provided on an as is basis. You bear full responsibility for your decisions and actions.

8. Governing law

These Terms are governed by the laws of the Republic of Kenya. Any dispute arising from these Terms or your use of Sheria Smart shall be resolved in the courts of Kenya, in the first instance through mediation in accordance with the Alternative Dispute Resolution provisions of Article 159(2)(c) of the Constitution of Kenya 2010.

9. Changes to these Terms

We may update these Terms from time to time. The latest version will always be available in the app with the date of the last update at the top.

10. Contact

Questions about these Terms may be directed to legal@sheriasmart.co.ke.

1. Information we collect

Sheria Smart collects only what we need to run the service:

• Account information. When you create an account, we collect your name, phone number, and email address.
• Usage information. We record the features you use, questions you ask Zia, and documents you download so we can improve the service.
• Payment information. Payments are processed by M-Pesa and Paystack. We receive confirmation of payment but do not store your card number or M-Pesa PIN.
• Device information. We collect your device type, operating system, and IP address for security and analytics.

2. How we use your information

• To provide and improve the service
• To respond to your questions and provide support
• To process your payments
• To send you service updates when relevant
• To comply with our legal obligations

3. Sharing your information

We do not sell your personal information. We share it only with:

• Service providers that help us run Sheria Smart (hosting, analytics, payment processing), under strict confidentiality
• Advocates you choose to contact through our directory, and only the information you explicitly share with them
• Law enforcement or regulators when required by Kenyan law

4. Data security

We use industry standard security measures to protect your information, including encryption in transit, access controls, and regular security reviews. No system is completely secure, but we work hard to keep your data safe.

5. Your rights under the Data Protection Act 2019

• The right to be informed about what data we hold
• The right to access your data
• The right to correct inaccurate data
• The right to delete your data
• The right to object to how we use your data
• The right to lodge a complaint with the Office of the Data Protection Commissioner

To exercise any of these rights, email privacy@sheriasmart.co.ke.

6. Retention

We keep your information for as long as your account is active and for a reasonable period afterward, as required by law and our legitimate business needs. You may request deletion at any time.

7. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available in the app with the date of the last update at the top.

8. Contact

Questions about this Privacy Policy may be directed to privacy@sheriasmart.co.ke.